Drop Ship News: A Heads Up For eBay Sellers!
September 5th, 2010If you have an online dropship business and sell on eBay or are any other kind of eBay seller, you need to be aware of a significant change included in the Fall Updates!
Announced under the heading “Streamline Buyer Communications” in the eBay Fall Seller Updates announcement, eBay announces that it is moving the “Ask a Question” link to the bottom of the page.
According to an eBay Customer Support Representative, this change is currently being tested on approximately 25% of eBay viewers.
What does it mean to sellers?
In one word: Disaster.
What does it mean to eBay?
In two words: More Money.
First of all, think about how this will impact your online dropship business sales on eBay:
Many buyers need to ask a question before bidding. Regardless of how thorough you may think your description is, you can chalk it down that there will be some buyers who will think of something that needs addressing NOT covered in your description.
At that point, they click the “Ask a Question” link and send you, the seller, their question.
Simple, right?
Wrong.
For many years, this “Ask a Question” link has been on the right side of the page, at the top, along with “See Other Items” and “Save This Seller.”
Save This Seller is certainly appropriate because many sellers will need saving when eBay sales—already waaaaay down due to over two years of the current CEO’s “disruptive innovations”—totally tank because buyers are unable to ask sellers a question.
Now, not to be misleading, there is a link to ask a question.
Guess where?
All the way down at the very bottom of the page.
How will buyers know to look for the link down there?
They won’t.
But, the few that do scroll all the way down the page to the bottom in search of the missing link will be treated to the eBay ad for its credit card and other sellers’ similar items.
Oh happy day! Now eBay is gouging its sellers for outrageous fees to advertise the competition’s listings!
Presently, the only ad that will benefit eBay is the plug for their credit card, but one must suspect that new ads are in the making, hence the true reason for relocating the Ask a Question link to the bottom of the page.
Again, yet another Disruptive Innovation that will seriously impact already depressed sales.
Thanks, eBay!
If you have online dropship sales or other sales on eBay, it would be a good idea to edit your listings to include the information about where to locate the Ask a Question link, preferably at the top of the page where buyers can actually see it!
If you enjoyed this article, you might also like this one:
eBay Sellers: Are You a Top Rated Seller or a Dishonest Dirtbag?

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